Friday 10 June 2016

The Plan: Knowing What Your Visitors Want to Find

Making The Plan 


A plan is a vital stage of copywriting on the web, as knowing exactly what you want to accomplish is key.

First, you need to determine your own site goals, whether you want to increase sales, build a list, give out useful information, or a product.  In order to do this, you will need to use your web copy to accomplish your goal.

To produce great copy, you need to know your visitors and exactly what they want, so you need to determine who your core audience is.  You cannot be all things to everyone,  so the copy you create needs to be targeted.  

You need to know who you are targeting, or else you will miss out on the people who are most willing and eager to pay for your help and expertise.

You can determine your target market by figuring out what particular problems, your site solves, whether you are offering a product, service or information.  You have to know your product inside out and all it's benefits and how they equate to your potential customer's problem.

When you have determined who is your targeted audience, you can then start hunting them down and create a profile of the people who would benefit most from your help.  You need to use strong web copy to explain what the site can do for them specifically, with strong benefits as bait.

If you need to target different types of visitors to your site, with different problems, then create separate pages for each of their requirements.  If you don't provide exactly what a visitor needs and quickly, they will go elsewhere and you will be forgotten.  You need to offer something of value that is useful, especially if it is free.

You can consider visitors to your site as goldfish, except they have an attention span of 15 seconds, which is why they need to be captivated by something they can use.



There are four simple questions that your core audience will need answered in your web content immediately. 

They are:
1.     Is this the site I want?
2.     Can I find what I am looking for?
3.     What's in it for me?
4.     Is it easy to find what I need?

You can answer these questions to a certain extent with your site's navigation and design, however you should use your copy to explain them, as well.  These answers need to be blatantly obvious to first time visitors, as well as regular users of the site.

By now, you will have already decided your core audience and what it is that they really want, now you will need to work your copy to achieve your goals and theirs.   Here is a strategy, you can use.  Bare in mind, each point is as important as the next:
1.                 First of all, you need to write about what your customer wants and needs
2.                 Your tone needs to appeal to your target audience.
3.                 Your copy must be uncomplicated easy to understand.

If you do not follow these rules, you will lose visitors - as half will not bother trying to work it out and the other half may find it too difficult to find the answers.

You should always remember this KISS!  Keep It Simple Stupid

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